Avoid Mistakes - Use a Cruise Specialist

Mistakes You Can Avoid By Choosing a Cruise Specialist

Because a cheap cruise can be an expensive mistake!

As Cruise Specialists, we work hard to build a good relationship with our valued clients.  We listen to them so that we can learn their likes and dislikes, and match their travel needs to their individual lifestyle, personality, and budget.  If you are truly interested in making this your best vacation ever, please read below so that you can avoid the pitfalls many cruisers fall into when they attempt to plan their cruise vacation on their own.

Here are the mistakes you can avoid by using a Cruise Specialist:

1. Lack of product knowledge leading to an inappropriate cruise choice (i.e. wrong destination, wrong cruise line, wrong ship, wrong cabin etc.):
   We are constantly educating ourselves with continuing education (product and destination seminars, tradeshows, and cruises), customer feedback and familiarization with the destinations we sell.  We become travel experts for you!  We will share our experiences and the knowledge we have accumulated through years of training about a variety of travel topics.  We can advise you on where to eat, where to shop, and what to pack.  A good cruise consultant will get to know you by asking questions and understanding your needs.  We are not like the telemarketers who try to get you to buy their product in a hurry so they can get to the next person on the phone.  You are our valued client, not a quota.  We don't want your money - we want your business!  We want you to use our services again and to recommend us to your family and friends.  This won't happen unless we provide you with the best prices, the best advice, and the best service.
   
   
2. Calling the cruise line directly and receiving biased information: 
   We work for you and have your best interest in mind.  We do not work for a specific cruise line or other travel related companies.  Unlike the cruise lines that only want you to sail on their ships, we will consider all cruise lines on your behalf and look for the best ship, price, and itinerary for you.
   
   
3. Not getting the best rates and amenities:
   Because we are the professionals, we have excellent relationships with all the cruise lines, resorts, tour companies, airlines, etc. and receive faxes, emails, and phone calls from them daily.  This enables us to obtain the most current promotions to pass on to you.  We are able to analyze all this information to know how best to serve you, our client.  Don't forget time is money and this wonderful service is free to you: Calling the cruise line is not going to give you a better price. We will get you the same price or better AND provide the service you deserve - with honesty and integrity!  Plus, we continue to monitor your cruise to see if any specials are offered that could lower your rate, even after you have paid in full.  You won't get time-consuming services like this from online companies or the cruise lines.
   
   
4. Not having a clear understanding of all the penalties, restrictions, and pricing involved can lead to not getting the best rates and amenities, and even cause steep penalties: 
   As knowledgeable Cruise Specialists, we understand the rules and policies of the industry.  We can help you sort out different price structures and make sure you get the best price for your needs with no hidden fees!
   
   
5. Wasting hours of your time researching on your own: 
   Once again, don't forget that time is money.  We are your own personal shoppers.  We provide one-stop shopping for travelers who require air arrangements when provided as part of a cruise, cruisetour, or tour provider package, rental cars, cruise accommodations and hotel stays with suggestions that are in your best interest, not the suppliers'.  With just one phone call to us, we will do the work for you at no charge so you don't have to waste your time.
   
   
6. Having problems with your reservation?  Who are you going to call?  
   Us - your personal Cruise Specialists!  We are your advocate in the event something inadvertently goes wrong.  If you book online or with the cruise lines you will never speak to the same person twice.  They don't know you or your situation.  (Don't you hate having to repeat your situation again and again when trying to get a problem solved?)  We already know you and we will help.

Everyday we use many outside services for other important matters like tax consultants, realtors, accountants, etc. and we don't question their value to us.  And we have to pay for those services!  Think about it; if you are going to spend hundreds or thousands of dollars as well as your time on a long desired vacation, doesn't it make sense to use a professional - especially when their services are free?  We are here for you.  Without us, you're on your own and you could be making some costly mistakes without knowing it.  We will walk with you through all the many steps to get the best value for your money, while insuring you the relaxing, worry free vacation you deserve!

Pete & Nancy Peterson,  Cruise Specialists

1-866-STORYBOOK (786-7926)

703-858-9898

Open 9am - 10pm EST   7-days a week

E-mail: dreams@storybookcruises.com