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Comments From Clients

 

WHAT OUR CLIENTS

ARE SAYING ABOUT US!

 


Very many thanks to you for all that you did for us - the cruise was wonderful. All that we expected and more.  Celebrity was very good and we would have no hesitation in travelling with them again.

Our grateful thanks to you as well for your expert organisation and suggestions.  Thank you also for the ticket folder and pen, also the post cards that you remembered for me - all very much appreciated.

We will certainly be doing all of our future cruise bookings through you and I am so pleased that I have found someone like you that I can rely on.

Very many thanks.

Kind regards,

Hayden
Durbin, South Africa


We were told to contact Pete and Nancy about our cruise when we were looking for a destination for our honeymoon. Our friends had used their services a couple of times and had all praise and wonderful things about working with them. Once I called I understood why they liked working with Pete and Nancy. Nancy took my call originally and spent a good amount of time going over all the specifics of how to sign up and the costs and what to expect (since this was going to be our first cruise). There was not one thing that she left out, all the information was clear and straight forward. I signed up for the Southern Caribbean Cruise on the Adventure of the Seas, and worked with them on all the specifics. The whole process was smooth and problem free, and the correspondence from them was amazing. Notices and reminders that let you know where you stand were perfect.

Christy & Seth
Ashburn, VA
 


As a small token of our appreciation, I hope you and Nancy enjoy some of this Jamaican Blue Mountain Coffee on us [enclosed].  I realize it doesn't begin to make up for the nearly $2000 you saved us, but I'm not sure that much coffee would have made it through customs.  We will do our best to make sure that we earn you enough in future commissions from recommendations to make up for those you lost by finding us better rates.

Michael R.
Ashburn, VA
 


We spent many hours searching the internet for the best prices but were lost as for where to go and what to do.  We called a couple of travel agents, but realized right away they didn't want to take the time to work with us and kept telling us what to do without asking us what we wanted.  We finally found Pete & Nancy and immediately realized they were somebody special.  They spent a great deal of time getting to know us so they could recommend something we would thoroughly enjoy.  Their prices were the same as everyone else, but their service was superior to all the others.  And then, to top it off, a few weeks after we had made our final payment, they found a special for us and got our fare reduced.  They saved the four of us over $1300!  Needless to say, I doubt others would have done this for us.  They will always get our business and we will highly recommend them to all our family and friends.

Steve & Karen J.
Albuquerque, NM


The family of 42 of us had such a great time on the cruise... it was perfect!!  And each and every person in my family personally thanked me for planning this trip.  And I honestly feel that of all the vacations I've planned, this was the easiest because of you.  You did it all, from taking reservations [from family members all over the world], to fielding all questions, to providing us such useful reminders every step of the way.  Everyone that spoke to you over the course of the past few months could not say enough about how comfortable they were speaking to you and how helpful you were about even the smallest issues.  We really all felt that you treated us as you would your own family.  And the personal attention you gave to all the details was priceless.

On a personal note, I truly appreciate the "extra miles" you traveled and the number of phone calls you made to make sure my niece, Kayla, could be there with us.  That meant the most to all of us... thank you from the bottom of my heart.

In the future, I know exactly who to call to plan a fantastic cruise!  How lucky to have found you!

Jackie P.
Ashburn, VA


 I wanted to let you know that Pete & Nancy Peterson from Cruise Planners, Inc. were exceptional.  They went out of their way to provide the most professional service.  They gave me advice on the islands, answered all my questions and even followed-up to ensure that I registered with the cruise-line on time.  I would highly recommend them to anyone!

Cynthia B.
Holyoke, MA


 The Peterson's are an asset to the cruise planning industry!!!!  They helped us to plan our first cruise and now we are hooked!!!  Although we were not their only clients, the attention that they gave us made us feel as though we were...  Do not let Pete & Nancy get away from you for planning your trip!!!!  You will not be disappointed!!  Kudos to the Peterson's!!!

Greg & Robin S.
Bob & Mary B.
Laurellville, OH


Our trip was wonderful, wonderful, wonderful!  You did a fantastic job and went way beyond what I expected from a cruise agent.  You have a customer for life!

Carmen G.
Fairfax, VA


Our cruise was exactly as you described.  You covered every detail so there were no surprises.  I was extremely pleased with your services and will highly recommend you to all my friends.

Elena A.
Sterling, VA


We very much appreciated you giving us your special attention.  It was icing on the cake that you kept checking our rates and got them lowered by $400 each!  It made our honeymoon even better.  You're awesome!

Lauren B.
Fairfax, VA


Patrick & I really enjoyed our first cruise - we had a blast!  We look forward to another adventure in the future.  Thanks so much for all your help and outstanding customer service.

Kelly & Patrick F.
Ashburn, VA


Thank you so much for all your help in booking our first cruise.  You were able to get us an oceanview cabin when everyone else, including Carnival, was sold out!  We had a great time and I'll definitely be calling you for our next cruise.

Cynthia L.
Falls Church, VA


We wanted to thank you for all of your help in planning our honeymoon.  Being the first time to go on a cruise, we were both a bit nervous and excited.  You took the time to explain all of the necessities in order to properly prepare us for the adventure.  We especially enjoyed the day trip to the all-inclusive resort you recommended.  We were the only people from the ship to visit this hidden paradise and knew we made the right decision when we heard several people complaining about the overly crowded shore excursions.  We appreciate all your advice and time that you took to help make our honeymoon an unforgettable experience.  Thanks again for all your help and to show our appreciation, we have enclosed a pound of your favorite JABLUM [Jamaican Blue Mountain] coffee.

Randy and Lisa K.
Chantilly , VA

 


 I just wanted to send a note of thanks on behalf of me and my family for all your help in planning our first cruise.  By following many of your recommendations, we had the vacaton of a lifetime and are already anxiously looking forward to our next boarding.  We will continue to steer anyone else we know who's even considering a cruise vacation towards you.  As I'm sure you've been told many times, your personal service and attention is what separates you from your competition.  I was impressed from our first conversation when you took the time to answer any and all questions I had, despite being on your own vacation at the time.  You really do put your clients first in every aspect of your business.

Jim & Stephanie P.
Leesburg, VA. 


Once we were getting close to the sail date my soon to be wife started to get worried about traveling and money and all those things that some people fret over. I called and spoke with them late at night and I think I was on the phone for over an hour going over again all that was going to happen, even a run down on all the islands and what to do and where to go. They not only calmed her down they nailed in another above and beyond satisfaction from me. Pete and Nancy were with us right up to the sail date and really cared that we had the best time. They told us to call them if we ran into any trouble.
 
I can say I was floored at all the service, the outstanding service we got from them. We lucked out and had a wonderful time on the cruise, food, service, experience was excellent. But it wasn't complete without Pete and Nancy. As long as they are doing what they're doing, we won't go anywhere else.
 
You guys are the best!!
 
Mark & Jess S.
Springfield, VA
 

 


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